1. General Terms
1.1. Guests who book a stay at Naturelife Bungalows & Spa agree to the terms set by EMILKA TURIZM OTELCILIK HAMAM SAUNA GUZELLIK MERKEZI TICARET LIMITED SIRKETI and WIND MOLEN TURIZM ITHALAT, IHRACAT VE TICARET LTD. STI.
1.2. The minimum age for booking a stay is 18 years.
1.3. We reserve the right to refuse service to guests who violate hotel policies or engage in disruptive behavior.
2. Reservation and Payment
2.1. All reservations are subject to availability and must be prepaid unless otherwise specified.
2.2. Prices are subject to change without notice, but confirmed reservations remain unaffected.
2.3. Payments can be made via credit card, bank transfer, or other approved methods.
3. Cancellation and Refund Policy
3.1. All reservations at Naturelife Bungalows & Spa are non-refundable.
3.2. No refunds will be issued if a guest decides to cancel their reservation.
3.3. International refunds, where applicable, may take an average of two weeks to process.
3.4. In exceptional cases, management may consider rescheduling a reservation at its sole discretion.
4. Check-in and Check-out
4.1. Check-in time: 14:00, Check-out time: 12:00.
4.2. Late check-out requests are subject to availability and may incur additional charges.
4.3. Guests must present a valid ID or passport upon check-in.
5. Liability and Responsibilities
5.1. The hotel is not responsible for the loss or theft of personal belongings. Guests are advised to use the provided safes.
5.2. Guests are responsible for any damage caused to the property.
5.3. Any disputes arising from these terms shall be governed by Turkish law.
6. Force Majeure
6.1. The hotel is not liable for cancellations due to force majeure events such as natural disasters, strikes, pandemics, or government-imposed restrictions.
Contact: info@naturelifehotel.com
Phone: +90 541 195 0707